Frequently Asked Questions

Can I repair my roof, or must I replace it?

There are many factors in determining repair vs. replacements:

  • How long do you expect to own your building or home?
  • Is your roof currently leaking?
  • How old is your current roof?

We will offer our opinions based on the condition of your roof and its intended use, life, and function.

Are you licensed and insured?

Yes. We have a Virginia Class A license. We also have full workman’s compensation, auto, and General Liability insurance. Copies of our license and certificates of insurance are supplied upon request.

What is the warranty offered on your work?

We offer a two-year workmanship warranty on all new and re-roofing. Repairs are warranted on a case-by-case basis. The different manufacturers offer various warranties on their products and systems.

Are your employees trained?

Yes. Most of our long-term employees have attended some type of technical or vocational school. Some of these continuing educational venues include:

  • RIEI (Roofing Industry Education Institute)
  • Firestone Technical School
  • Carlisle Technical
  • NRCA Train the Trainer
  • GAF Master Elite Classes
  • Certainteed Certification

How safe is your company?

Safety is our number one concern and we take pride in our safety record. We have a full-time safety director and comply with OSHA and VOSH standards. Safety is constantly reinforced with our employees with monthly safety meetings, a separate safety committee that meets additionally monthly, and through safety awards.

Safety is our primary value. To see how else we value our employess, their families, and our community, visit our About page.

110+ Years
In Business

Why Miles

A Company You Can Trust

Since 1910, businesses and homeowners have been trusting JD Miles & Sons to keep their businesses and homes dry.

  • NLicensed & Insured in VA & NENC
  • NBBB A+ Rating
  • N24-Hour Emergency Operator
  • N25-Year, 30-Year, 50-Year & Lifetime Warranties
  • N4.6 Stars on Angi